![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Anyone Using Or Thinking About Using Excel Communications For Long Distance???
Well...if so, here's a bit of interesting info....
They charge you EVERY time you make a call, even if you get a busy signal or a ring with no answer. This was confirmed to me by one of their customer service reps. We got the phone bill today and it finally occured to my mom why there are always so damned many one-minute charges. On this phone bill alone, we estimate that we probably got charged for at least $15 worth of calls that never actually connected.
Pass the info along if you know of anyone looking for a long distane provider. This really isn't fair. Their rates aren't any lower than anyone else (10 cents/minute)
However...don't make a spam email out of it....the karma just won't be pretty.
They charge you EVERY time you make a call, even if you get a busy signal or a ring with no answer. This was confirmed to me by one of their customer service reps. We got the phone bill today and it finally occured to my mom why there are always so damned many one-minute charges. On this phone bill alone, we estimate that we probably got charged for at least $15 worth of calls that never actually connected.
Pass the info along if you know of anyone looking for a long distane provider. This really isn't fair. Their rates aren't any lower than anyone else (10 cents/minute)
However...don't make a spam email out of it....the karma just won't be pretty.