*headdesk* *facepalm*
Sep. 24th, 2008 09:23 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
badstarI just had to show my coworker, who's been here for five months now, how to open a ticket based on an email instead of a phone call.
She's been here for five months. In all but the very rare nightmare case that I've seen maybe one or two of in all my time here, it's a 90-second process. This email came from one of our easiest people to deal with. Most people have it to a science within a week.
Why did I just have to do that?
Did I mention she's been here for almost half a freakin' year?
She's been here for five months. In all but the very rare nightmare case that I've seen maybe one or two of in all my time here, it's a 90-second process. This email came from one of our easiest people to deal with. Most people have it to a science within a week.
Why did I just have to do that?
Did I mention she's been here for almost half a freakin' year?
