(no subject)
Aug. 27th, 2010 10:09 amSo the county fair thing didn't work out so well...I made it three out of five days. It was utter hell and on the fourth day, I decided not to go because I had almost no sleep the night before and it was Saturday. The way it went the previous three days on full sleep, I barely made it through and on no sleep, and knowing that it would be far more busy on a Saturday, I was either going to have a massive panic attack or haul off and rail someone in the first hour- both of which very nearly happened the day before. Not wanting to deal with a massive panic attack or assault charges (seriously, it was a matter of "when", not "if") I decided to forgo the last two days. I still made some money, I just can't put this on a resume.
How bad was it? Okay, I don't feel like going into all the details (maybe later, maybe not) butput it this way: I would rather do three months of black friday in retail...or a year's worth of tech support where Apple launched a new version of it's OS every day than another week of this.
I've had three interviews for jobs this week (woohoo) and I think that makes it six since I've gotten here- not counting the "interview" at Kelly Services which is absolutely useless. I call from time to time to check with them and it goes something like this:
Me: Hi, I was just calling to check and see if you have any positions available for which I'm qualified?"
Them: "We don't have any tech support work."
Me: "Okay, what about anyhting else that I might be able to do?"
Them: "We don't have any tech support positions."
Me: "Customer service? Data entry? I know technical support was the last thing I did but I am willing and able to do other things. Can I come in and take some of your assessments for Microsoft Office and other such software?"
Them: "We don't have any tech support work. Sorry. You can try calling back some other time if you want." *click*
(either that, or they tell me everyone's in a meeting and someone will call me back in an hour or so and I never hear from them.)
Then there's Office Team. They list jobs on some of the big sites like Career Builder, and they also have them on their own website. I call to ask about something that I found on Careerbuilder and get told that they hired for that position a week ago and that their web site is the most up to date source of information. But they don't get a lot of technical support work, so they might not be of much help to me. They get customer service work, but I've never done that so I wouldn't qualify for most positions.
I had to sit there and explain to the woman that I have done customer service work at my previous employer- it's there on my resume. And technical support IS customer service work. you know, someone calls up with a problem or a question and you help them with it. (What I didn't say was "Lady, listen, do you realize that tech support is just your basic customer service phone jockeying with about eleventy-eight times the headache?")
She says "Oh...okay, well I guess we can consider you for other call center positions then.
Yesterday I was looking over their job listings for the area. I didn't have a lot of luck finding anyhting until I just started clicking all the keywords to see what there was to see. I found three customer service jobs listed under "secretary-junior" I called in to ask about them and got a call back a few hours later...and am told that these jobs are all telemarketing positions (sadly, at this point, I would be willing to take a telemarketing job until I could find something else) but...they all want someone with immediate recent telemarketing experience. Which I don't have.
I point out that it's really difficult to tell what anything is supposed to be when a job titled "customer service" only shows up under the "secretary-junior" keyword and turns out to be a telemarketing position. The job descriptions mentioned nothing about telemarketing- in fact they specifically mentioned fielding inbound calls. I was told that this was because sometimes the employer changes their mind about what they want the position to be after the posting has already been made. It's your stupid website, you're telling me you can't be bothered to update it so people know what they're looking at?
*sigh*
On an amusing note, I was looking at the phone book this morning and saw that the local Yellow Pages have a heading for, of all things, yurts. There's a company in a nearby town that uh- sells? builds? yurts. This made both myself and Gavin happy. (Not that we particularly want a yurt. It just amused us.)
How bad was it? Okay, I don't feel like going into all the details (maybe later, maybe not) butput it this way: I would rather do three months of black friday in retail...or a year's worth of tech support where Apple launched a new version of it's OS every day than another week of this.
I've had three interviews for jobs this week (woohoo) and I think that makes it six since I've gotten here- not counting the "interview" at Kelly Services which is absolutely useless. I call from time to time to check with them and it goes something like this:
Me: Hi, I was just calling to check and see if you have any positions available for which I'm qualified?"
Them: "We don't have any tech support work."
Me: "Okay, what about anyhting else that I might be able to do?"
Them: "We don't have any tech support positions."
Me: "Customer service? Data entry? I know technical support was the last thing I did but I am willing and able to do other things. Can I come in and take some of your assessments for Microsoft Office and other such software?"
Them: "We don't have any tech support work. Sorry. You can try calling back some other time if you want." *click*
(either that, or they tell me everyone's in a meeting and someone will call me back in an hour or so and I never hear from them.)
Then there's Office Team. They list jobs on some of the big sites like Career Builder, and they also have them on their own website. I call to ask about something that I found on Careerbuilder and get told that they hired for that position a week ago and that their web site is the most up to date source of information. But they don't get a lot of technical support work, so they might not be of much help to me. They get customer service work, but I've never done that so I wouldn't qualify for most positions.
I had to sit there and explain to the woman that I have done customer service work at my previous employer- it's there on my resume. And technical support IS customer service work. you know, someone calls up with a problem or a question and you help them with it. (What I didn't say was "Lady, listen, do you realize that tech support is just your basic customer service phone jockeying with about eleventy-eight times the headache?")
She says "Oh...okay, well I guess we can consider you for other call center positions then.
Yesterday I was looking over their job listings for the area. I didn't have a lot of luck finding anyhting until I just started clicking all the keywords to see what there was to see. I found three customer service jobs listed under "secretary-junior" I called in to ask about them and got a call back a few hours later...and am told that these jobs are all telemarketing positions (sadly, at this point, I would be willing to take a telemarketing job until I could find something else) but...they all want someone with immediate recent telemarketing experience. Which I don't have.
I point out that it's really difficult to tell what anything is supposed to be when a job titled "customer service" only shows up under the "secretary-junior" keyword and turns out to be a telemarketing position. The job descriptions mentioned nothing about telemarketing- in fact they specifically mentioned fielding inbound calls. I was told that this was because sometimes the employer changes their mind about what they want the position to be after the posting has already been made. It's your stupid website, you're telling me you can't be bothered to update it so people know what they're looking at?
*sigh*
On an amusing note, I was looking at the phone book this morning and saw that the local Yellow Pages have a heading for, of all things, yurts. There's a company in a nearby town that uh- sells? builds? yurts. This made both myself and Gavin happy. (Not that we particularly want a yurt. It just amused us.)