Customers Say The Cutest Things...
Dec. 19th, 2003 03:29 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
badstar"Who cares if I have the right serial number?"
"If I'm moving to Japan this week and I'm switching from a wireless airport network to a DSL router, do I need to change my settings?"
"My ESP told me that I needed to upgrade my operating system.
"Why can't you help me make a Microsoft Word document in Windows?" (Keep in mind, I do tech support for Macintosh)
"I plugged in my powerbook and it sparked. I plugged it in in the office across the hall and it sparked. I plugged it in in the office down the hall and it sparked again. It's unplugged now. Should I try plugging it in again?"
"I don't have a password for my internet account. I've never had one, my isp would never make me use a password to get online. It must be your computer."
Customer: "What are my proxy server settings?"
Me: "I don't have that information. All I can do is show you where they go, and you have that in front of you now."
Customer: "Where do i get my proxy server settings?"
Me: "Your network administrator should have that information and be able to help you with it."
Customer: "I am the network administrator."
(Side note: uh......ok then.)
"If I'm moving to Japan this week and I'm switching from a wireless airport network to a DSL router, do I need to change my settings?"
"My ESP told me that I needed to upgrade my operating system.
"Why can't you help me make a Microsoft Word document in Windows?" (Keep in mind, I do tech support for Macintosh)
"I plugged in my powerbook and it sparked. I plugged it in in the office across the hall and it sparked. I plugged it in in the office down the hall and it sparked again. It's unplugged now. Should I try plugging it in again?"
"I don't have a password for my internet account. I've never had one, my isp would never make me use a password to get online. It must be your computer."
Customer: "What are my proxy server settings?"
Me: "I don't have that information. All I can do is show you where they go, and you have that in front of you now."
Customer: "Where do i get my proxy server settings?"
Me: "Your network administrator should have that information and be able to help you with it."
Customer: "I am the network administrator."
(Side note: uh......ok then.)
