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So....this is the story. It's time to throw more effort into looking for a new job.

Apparently our office is no longer responsible for staffing to the volume, but The Fruit is responsible for telling them how many to staff.

So if they tell our guys to have 150 headset jockies manning the lines, and we're getting volume for 200...oh well. And the only overtime that can come up is hours the become free when someone calls in sick.

That's what Brian and Glenn told me.

There's not much that's more terrifying than seeing the queue clear at 859...and then 35 calls just drop like that at 901.

Every job so far that I've found that I appear to qualify for, and that would possibly be paying me as much, if not more than what I make no is also in tech support...though, more specialized than general consumer level support.

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July 2013

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