I'm A Professional Masochist!
Jan. 6th, 2006 04:44 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
badstarThis is a fairly word-for-word conversation...
Me: Okay, can you take out the battery?
Her: Thats under the computer, right?
Me: Yes, there's a large screw that you can turn with a coin.
Her: I don't have a screwdriver small enough to turn the screws.
Me: That's the RAM cover. Look at the other cut-out panel.
Her: I don't see it.
Me: In the lower-right corner
Her: There's nothing there.
Me: Okay, when you look at the computer, do you see two cut-out panels.
Her: Yes. one in the middle, and the other one.
Me: Where is the other one?
Her: In the corner.
Me: Uh huh, okay do you see the big screw?
Her: No.
Me: You don't see a screw? Okay this is a Powerbook you said?
Her: Yes.
Me: G3 or G4?
Her: G4
Me: What size?
Her: 15 inch
Me: 15 inch powerbook g4 and you don't see a screw here?
Her: No.
Me: Okay, do you see a latch?
Her: Huh?
Me: A latch, like a little switch?
Her: No, there's just this round thing.
Me: Round thing, like a screw?
Her: Yeah, but a screw driver wouldn't fit.
Me: It wouldn't-
Her: It's too big.
Me: Try a coin. It should turn.
Her: Oh. It works.
Me: Okay, do you see the serial number inside the compartment?
Her: Yeah, it's....(starts reciting battery serial number)
Me: No, that's on the battery. Check inside the compartment.
Her: Uh...is it the FCC ID?
Me: No. Serial number will start with QT, W8 or V7.
Her: Well, I've got...(Starts reciting serial number for a 12-inch iBook)
Me: Okay, can you take out the battery?
Her: Thats under the computer, right?
Me: Yes, there's a large screw that you can turn with a coin.
Her: I don't have a screwdriver small enough to turn the screws.
Me: That's the RAM cover. Look at the other cut-out panel.
Her: I don't see it.
Me: In the lower-right corner
Her: There's nothing there.
Me: Okay, when you look at the computer, do you see two cut-out panels.
Her: Yes. one in the middle, and the other one.
Me: Where is the other one?
Her: In the corner.
Me: Uh huh, okay do you see the big screw?
Her: No.
Me: You don't see a screw? Okay this is a Powerbook you said?
Her: Yes.
Me: G3 or G4?
Her: G4
Me: What size?
Her: 15 inch
Me: 15 inch powerbook g4 and you don't see a screw here?
Her: No.
Me: Okay, do you see a latch?
Her: Huh?
Me: A latch, like a little switch?
Her: No, there's just this round thing.
Me: Round thing, like a screw?
Her: Yeah, but a screw driver wouldn't fit.
Me: It wouldn't-
Her: It's too big.
Me: Try a coin. It should turn.
Her: Oh. It works.
Me: Okay, do you see the serial number inside the compartment?
Her: Yeah, it's....(starts reciting battery serial number)
Me: No, that's on the battery. Check inside the compartment.
Her: Uh...is it the FCC ID?
Me: No. Serial number will start with QT, W8 or V7.
Her: Well, I've got...(Starts reciting serial number for a 12-inch iBook)
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
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Date: 2006-01-06 10:02 pm (UTC)no subject
Date: 2006-01-06 10:42 pm (UTC)no subject
Date: 2006-01-06 11:04 pm (UTC)random fluke. i dunno. it's happenmed a few times.
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Date: 2006-01-06 11:24 pm (UTC)i totally turned winesap over at first and am like, WHAT A RETARD.
*petpet* i've had my baby for a year and never had to call tech support. *pleased*
no subject
Date: 2006-01-06 11:37 pm (UTC)no subject
Date: 2006-01-07 12:21 am (UTC)no subject
Date: 2006-01-07 01:28 am (UTC)you have the patience of a saint!!!!
no subject
Date: 2006-01-07 02:25 am (UTC)then again, i could have told her to take out the memory and stick her fingers in...