I Am NOT Making This Up

[badstar]

Let me precede this story for those of you who haven't seen them...some of the ads for Apple's newest Powerbook show the 3 computers in a row with the same graphic on them. A picture of a pagoda by a river. It's kinda pretty. But it was the last thing on my mind when I picked my last call up this evening...

Skippy: "Hi. Um I'm a little embarassed about this but um...you know that pagoda picture in the ads for the new Powerbooks?"

Me...has to think a minute "Huh? Um...oh yeah, that. Cool picture."

Skippy: "Yeah well, see I bought the computer because of that picture.

Me(*Boggles*): "Okay..."

Skippy: "Well I'm kinda upset that it wasn't included as one of the backgrounds and I want the picture. Where can I download it?"

Me: "Um...I don't think it's available for downloading. In any case, it's not on our website."

Skippy: "Ok...well can you tell me where I can find it?"

Me: "I wouldn't even begin to have a clue. Like I said, I don't think it's available."

Skippy: "Okay...can you tell me the title of the picture?"

Me: "I don't know. I don't have access to the background information on our ads. I only see the finished product, like you."

From there it dissolved into several minutes of the customer repeatig the same questions, demanding that I transfer him to the marketing or advertising department (Which I have no ability to do) I tried suggesting that he Google for "pagoda wallpaper" or something like that...he wanted me to promise that he'd find it there. Yeah, right. And just generally rendering me unable to speak for several minutes afterwards.


I think this replaces the woman who was going to return her computer because it didn't have a solitaire game on it as most insane call ever.

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[fuego.livejournal.com]

yes, i do rule the universe. took over back in june 2003. but i can't tell him that. steve jobs might find out and fire me.