EXCELLENT Metaphor...
Dec. 20th, 2005 07:15 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
badstarSwiped and paraphrased from a post on ![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-community.gif)
techsupport
I don't CARE if you're "not-technical". I don't give a flying rat's ass if you are "computer illiterate". I don't expect you to know how to backup your registry, or scan for spyware, or even how to set up outlook to connect to your email. But you do need to know how to use the basic user interface for the computer.
You don't need to know how to rebuild an engine to drive your car. But you DO need to know how to turn the wheel and push on the pedals, even if you're not "mechanical"!
This is SO reasonable.
If you've had your computer for literaly 3 years and can't do basic things like....I donno, REBOOT..what else can that really be besides willful ignorance? Kindergarteners learn this stuff in a few days. Seriously. At this point, you don't have the right to say "I'm still new to this." You don't need to be an expert. You dont need to know how to do all the "complicated" stuff that I'm gonna tell you how to do- if you can manage to follow a few simple instructions broken down to monosyllable. But yeah, you sure as hell need to know a few basics. And have the short-term memory to remember how to reboot again 3 minutes later when you've failed to follow my instructions correctly the first time.
*headdesk*
techsupportI don't CARE if you're "not-technical". I don't give a flying rat's ass if you are "computer illiterate". I don't expect you to know how to backup your registry, or scan for spyware, or even how to set up outlook to connect to your email. But you do need to know how to use the basic user interface for the computer.
You don't need to know how to rebuild an engine to drive your car. But you DO need to know how to turn the wheel and push on the pedals, even if you're not "mechanical"!
This is SO reasonable.
If you've had your computer for literaly 3 years and can't do basic things like....I donno, REBOOT..what else can that really be besides willful ignorance? Kindergarteners learn this stuff in a few days. Seriously. At this point, you don't have the right to say "I'm still new to this." You don't need to be an expert. You dont need to know how to do all the "complicated" stuff that I'm gonna tell you how to do- if you can manage to follow a few simple instructions broken down to monosyllable. But yeah, you sure as hell need to know a few basics. And have the short-term memory to remember how to reboot again 3 minutes later when you've failed to follow my instructions correctly the first time.
*headdesk*
