Does Anyone Know...

[badstar]

Does being in good standing with the better Business Bureau mean that the BBB actually has a clean track record for the company, or does it just mean that no one's ever bitched about them?

Comments

[nofate301.livejournal.com]

isn't that the same thing?

[blackpaladin.livejournal.com]

Not necessarily. It depends on whether the BBB starts a new company's ranking at "good" (no complaints) or "neutral" (no complaints, but no praises either).

[fuego.livejournal.com]

ok, that's good to know. danke.

[blackpaladin.livejournal.com]

Actually, that was solely in response to nofate31's question. I don't actually know which one the BBB uses for a new company. ^^;;

[fuego.livejournal.com]

oh...ok, i misread then

[blackpaladin.livejournal.com]

Thus my clarification. ^_^

[vees.livejournal.com]

As far as I know it means that no complaint against a BBB member company has ever resulted in an action against them.

[purplelover13.livejournal.com]

http://www.newyork.bbb.org/Default.aspx?pid=1373

I found NY's BBB. It says something along the line of not generating a complaint in a certain time period yadda yadda.