Remember the sleeping, snoring, bitching coworker? The one that got pissed off because we have nothing to do, then when they gave us somehting to do every night, got pissed off because it "wasn't part of the job that he was hired to do"???
(This is not the same sleeping, snoring coworker that's here on Monday nights. He's cool, just snores like a champ.)
I'm gonna smack him, I swear.
So technically, he's "night supervisor"...what it boils down to is that he's the acting manager to deal with something if a customer asks to speak to a manager immediately, or something like a massive power outage happens. no one actually answers to him, we all answer directly to Rich and Ahmed.
So a few weeks ago he started trying to tell me when I should take my lunch break (1030 at night, several hours ahead of my scheduled break, and far too soon into my 12-hour shift for an hour lunch.) Was visibly annoyed when I wouldn't go along with it.
Last night he starts bugging me about doing web cases. We're required to do all that come in overnight as a direct result of his bitching about having nothing to do. We don't have to do them at any particular time, just get them done sometime during the shift. So I said I wasn't doing them at that exact time, but I would work on them during the night. I usually do that, work on them periodically between more fun diversions.
So he tells me he wants me to work on them and starts going on about how he shouldn't have to be asking me to do them. I tell him to leave some for me and I'd work on them. He starts bitching about how my lack of work reflects badly on him.
It's not his fucking job to be asking me to do them. There is no "my lack of work", and if there was, it wouldn't reflect a lick on him, if I'm not doing what I'm supposed to, it comes straight back to me. Rich told us to, and I work on them. I answer to Rich and Ahmed, not to Gary.
So sometime in the middle of the night, I'm on break and he's looking at them and says "I see you haven't finished the cases yet". I inform him that it was my plan to work on them when I was finished my break (and it was.) So I start looking at them after my break and realize that a couple of them are extremely difficult and I have no clue what to do about them. So he says "Yeah, i thought the same thing. I was just trying to do some since you weren't."
Excuse me?
So tonight, not an hour after our shift starts, he starts telling me that we should work on getting the cases done before Brian leaves at midnight and tells me to start working on them. I ignore him. A few minutes later, he says "Does that sound like a plan, Miss Renee?"
Everything else aside, I don't appreciate being referred to as "Miss Renee", especially in his particular tone. (I barely tolerate being called "Miss" in a polite context.) Again, I ignore him.
A few minutes later, "Well, are we going to work on those cases?" Me: "Yeah, I'll work on some then."
About 45 minutes later, "I see that the number of cases hasn't changed. Are you working on them?"
Me, in very straight, even tone: "No, I'm not working on them at the moment."
So he starts going off on how I'm giving him an attitude about it and there's no reason for that and blah blah blah. I was not answering with an attitude. I was very specific about the tone of voice I used for this exact reason. (If I was speaking with an attitude, I'd have no problems owning right up to it.)
If it comes up again, I'm going to give him a reason to accuse me of "copping an attitude".
Tonight, we got an email from one of our OM's that some people have been screwing up cases, and the client is rather irritated about this. So now he's going on and on about how it looks like we're going to lose the contract and this and that and blah blah blah.
Bitch, please. This is the first time something like this has come up. If it becomes an ongoing thing, yeah it could be a serious problem but if people start paying better attention to what they're doing and fix it, then the client will be happy.
So, I emailed Rich tonight (Ahmed's on another continent for a few weeks) and let him know about everything but the "copping an attitude" question- that happened after the email. I know that Brian's also complained several times already. I also know that Gary's been massively abusing his "unavailable" status settings to go and smoke. (Unavailable status is a mode where you can set yourself to keep you from getting a call- there are a number of different designations- break, lunch, meeting, etc. Abusing them is one of the few things that can get you fired around here faster than you can say "unavailable".) but I'm not gonna say anything about that. They'll discover it soon enough for themselves.
I'm not dealing with this. He's not my boss and to take his line, I didn't sign on for this.
(This is not the same sleeping, snoring coworker that's here on Monday nights. He's cool, just snores like a champ.)
I'm gonna smack him, I swear.
So technically, he's "night supervisor"...what it boils down to is that he's the acting manager to deal with something if a customer asks to speak to a manager immediately, or something like a massive power outage happens. no one actually answers to him, we all answer directly to Rich and Ahmed.
So a few weeks ago he started trying to tell me when I should take my lunch break (1030 at night, several hours ahead of my scheduled break, and far too soon into my 12-hour shift for an hour lunch.) Was visibly annoyed when I wouldn't go along with it.
Last night he starts bugging me about doing web cases. We're required to do all that come in overnight as a direct result of his bitching about having nothing to do. We don't have to do them at any particular time, just get them done sometime during the shift. So I said I wasn't doing them at that exact time, but I would work on them during the night. I usually do that, work on them periodically between more fun diversions.
So he tells me he wants me to work on them and starts going on about how he shouldn't have to be asking me to do them. I tell him to leave some for me and I'd work on them. He starts bitching about how my lack of work reflects badly on him.
It's not his fucking job to be asking me to do them. There is no "my lack of work", and if there was, it wouldn't reflect a lick on him, if I'm not doing what I'm supposed to, it comes straight back to me. Rich told us to, and I work on them. I answer to Rich and Ahmed, not to Gary.
So sometime in the middle of the night, I'm on break and he's looking at them and says "I see you haven't finished the cases yet". I inform him that it was my plan to work on them when I was finished my break (and it was.) So I start looking at them after my break and realize that a couple of them are extremely difficult and I have no clue what to do about them. So he says "Yeah, i thought the same thing. I was just trying to do some since you weren't."
Excuse me?
So tonight, not an hour after our shift starts, he starts telling me that we should work on getting the cases done before Brian leaves at midnight and tells me to start working on them. I ignore him. A few minutes later, he says "Does that sound like a plan, Miss Renee?"
Everything else aside, I don't appreciate being referred to as "Miss Renee", especially in his particular tone. (I barely tolerate being called "Miss" in a polite context.) Again, I ignore him.
A few minutes later, "Well, are we going to work on those cases?" Me: "Yeah, I'll work on some then."
About 45 minutes later, "I see that the number of cases hasn't changed. Are you working on them?"
Me, in very straight, even tone: "No, I'm not working on them at the moment."
So he starts going off on how I'm giving him an attitude about it and there's no reason for that and blah blah blah. I was not answering with an attitude. I was very specific about the tone of voice I used for this exact reason. (If I was speaking with an attitude, I'd have no problems owning right up to it.)
If it comes up again, I'm going to give him a reason to accuse me of "copping an attitude".
Tonight, we got an email from one of our OM's that some people have been screwing up cases, and the client is rather irritated about this. So now he's going on and on about how it looks like we're going to lose the contract and this and that and blah blah blah.
Bitch, please. This is the first time something like this has come up. If it becomes an ongoing thing, yeah it could be a serious problem but if people start paying better attention to what they're doing and fix it, then the client will be happy.
So, I emailed Rich tonight (Ahmed's on another continent for a few weeks) and let him know about everything but the "copping an attitude" question- that happened after the email. I know that Brian's also complained several times already. I also know that Gary's been massively abusing his "unavailable" status settings to go and smoke. (Unavailable status is a mode where you can set yourself to keep you from getting a call- there are a number of different designations- break, lunch, meeting, etc. Abusing them is one of the few things that can get you fired around here faster than you can say "unavailable".) but I'm not gonna say anything about that. They'll discover it soon enough for themselves.
I'm not dealing with this. He's not my boss and to take his line, I didn't sign on for this.
no subject
Date: 2007-07-12 11:40 am (UTC)no subject
Date: 2007-07-12 02:51 pm (UTC)I'd defer her, first, to BossLady. I'd state sweetly that BossLady told me to do XYZ and trusts me to complete my tasks quickly and effeciently doing them my way. If I was doing something wrong, then BossLady would have to be the one to tell me so.
I talked to BossLady about stupid coworker, basically saying that she was trying to micromanage me and I was very uncomfortable with that. Then I documented EVERYTHING, as it happened, facts facts facts, and sent them to BossLady.
It wasn't long after that stupid coworker got an official reprimand, and I got a verbal and written apology. *flex*
I'm typically VERY easy to work with, I'll bend over backwards to help my coworkers and make their lives easier. But I'll be damned if I'm going to let them tell me how to do my job.
no subject
Date: 2007-07-12 06:24 pm (UTC)no subject
Date: 2007-07-13 05:29 am (UTC)