*cries*

[badstar]

So after Tuesday night, I went right home from work. A coworker was going in my direction on Wednesday so I got a ride home and was asleep before the doctor's office opened. Slept until after they closed, so I wasn't able to call the doctor.

Called on yesterday on my way back to work.

Wait, hold that. Called four times. Yes, four times.

The first time, I was told that there was no such doctor as the one I had seen. A couple of minutes of back and forth, I was about to ask the receptionist to check my record when the call was disconnected.

I called back, someone else answered. Same story, though as I was trying to ask them to check my record, this one said she was going to transfer me to pediatrics and before I could say anything, I was transferred to pediatrics. (Pediatrics???????) I explained what happened, the receptionist in pediatrics seemed to know who I was talking about and transferred me back to adult medicine. My phone cut out.

Called back, got the same runaround and unwarranted transfer, but my phone cut out again (it happens often on the light rail, lots of dead spots it seems, and I wonder if something on the trains doesn't interfere with signals too.)

Called back ne more time, talked to someone else who finally knew who I was talking about. I explained what had just happened, she expressed a certain amount of concern but didn't seem interested in suggesting who I might speak to about the general office incompetance. She took a detailed message and informed me that the doctor should be back in tomorrow, and suggested that I call though she should also get the message.

So I called today, I got the same "there's no such doctor here" yet again. On the second try, I said "Look, I don't know why no one knows who I'm talking about, but this is the name that was on her lab coat and on the prescription forms that she gave me. I saw her last Friday."

I was suddenly transferred, this time to a nurse's desk. The nurse started to give me the same "no such doctor" line, but then stopped short and said "Oh, you know what? She was here, but she hasn't been here for at least three weeks. She was a resident."

*sigh* The stupid marches on.

I informed her that I had seen this doctor one week ago, and that I spoke to someone yesterday who said she would be in today. And that the same doctor had told me last week that I should make another appointment with her in a week if my situation wasn't dramatically improved. Why on the gawds' green earth would I be told to call and make an appointment with her if she was going to be gone????

The nurse couldn't answer that, but insisted that she was gone and I would need to make an appointment with another doctor.

I tried to do that. Their system was down. Call back on Monday.

Their system is always down.

Why don't I get a new doctor? I almost did. I made an appointment with a different doctor the day before I made an appointment with the current one...then someone realized that they no lnoger took my insurance. I tried every other doctor on the list that I got from the insurance website that was anywhere near me...none of them ever answered or returned my call.

Oh my god.

And I woke up today with a tension headache. If it doesn't go away soon, it's going to become a migraine. it just seems tob e getting worse no matter what I do. Which includes having taken the ibuprofin-like other medication that I had been prescribed and took with no ill effect besides a bit of dizziness the first time I took it before I started taking the cyclobenzaprine. I haven't had a headache like this in well over a year.

I think i'm going to go lay down.

Comments

Re: seems to be going around

[fuego.livejournal.com]

Uhg, that sucks. Thankfully the headache was gone within about half an hour of posting this.

Hope you feel better soon!