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WTF????

BGE just showed up at the house to turn off our electric, saying that there had not been a payment since November???????

I have receipts for bill payments made since then.

(The electric has not been turned off. Stef wrote a check for the minimum amount, which sounds to me like it's roughly the amount of the last two bills combined. But the total amount she was quoted due was over $1000.)

Ummm...if there's been a problem for the last five months, why hasn't someone contacted me? I mean, there's no reason that there should be a problem. Receipts indicate they got something from me and have acknowledged it.

Has this happened to anyone else?

Date: 2007-04-04 08:53 pm (UTC)
From: [identity profile] fuego.livejournal.com
I'm sure you've seen my email by now. Other than that, I talked to BGE today. For whatever reason, they say they don't have my payments in the system, but if I have receipts with transaction numbers, they should be able to get it cleared up pretty easily.

*sigh* *grumble*

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